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Kennels-not happy!!!
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kirsty
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Joined: 30 May 2007
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Location: Cumbernauld

PostPosted: Thu Jul 16, 2009 11:19 am    Post subject: Reply with quote

no idea who we should write to but I am happy to put in a joint complaint
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Lisa/Colin
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Joined: 13 Jan 2008
Posts: 1494
Location: Cumbernauld

PostPosted: Thu Jul 16, 2009 12:17 pm    Post subject: Reply with quote

I think you need to complain to the Animal Health Officer for North Lanarkshire Council. It used to be John Gaffney but I am not sure if he is still there. Go onto the NLC website (under Trading Standards) and the details should be there. I did some voluntary work there with him a couple of years ago and I think he still deals with the licencing of Kennels. If not him then I think the Dog Wardens might have taken over those duties...Trading standards should be able to help though.

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Allison
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Joined: 05 Dec 2007
Posts: 96
Location: Westerwood

PostPosted: Thu Jul 16, 2009 4:43 pm    Post subject: Reply with quote

Jack is in there at present. We are picking him up on Sunday. I'm dreading it. I hope he is ok.
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Isabel
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Joined: 22 Jul 2007
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PostPosted: Thu Jul 16, 2009 5:57 pm    Post subject: Reply with quote

He'll be ok but prob very smelly when you get him back.

I'll find out who the correct person is to complain to and post it on the forum so if anyone else has complaints they can too. Even if they don't get shut down if no-one uses them they won't have an option!!! I'll point out about them having the ban before and re-opening under their sons name too Twisted Evil
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Allison
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Location: Westerwood

PostPosted: Sun Jul 19, 2009 5:59 pm    Post subject: Reply with quote

Got Jack back today. He is thinner than he was before he went in and has got kennel cough. I am going to phone the vet tomorrow and get him checked over. We have given him a bath and lots of TLC. Glad to have him home and he won't be back.
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Isabel
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Joined: 22 Jul 2007
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PostPosted: Sun Jul 19, 2009 6:03 pm    Post subject: Reply with quote

Hope he's ok, Doogle has also got kennel cough, he was at the vets yesterday Evil or Very Mad
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Jack
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Joined: 12 Aug 2008
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PostPosted: Sun Jul 19, 2009 7:12 pm    Post subject: Reply with quote

Sounds to me there's a clear problem at this kennels. I know kennel cough can go with the territory but clearly given the state ALL dogs are coming out in this place needs reporting and inspecting urgently. I would also be attempting a claim under their PL Insurance for the cost of your vets bills!!!!
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shirley c
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Joined: 07 Apr 2007
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PostPosted: Mon Jul 20, 2009 9:02 am    Post subject: Reply with quote

Poor Jack Sad hope he is better soon.

Yes dogs can get kennel cough at boarding kennels, but as Jack says coupled with everything else at these kennels, I would say not good at all
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steve young
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Joined: 01 May 2009
Posts: 175
Location: Wishaw

PostPosted: Mon Jul 20, 2009 12:07 pm    Post subject: Reply with quote

Makes me angry too, hearing about this disgraceful kennels!

Just for the record, Sasha caught kennel cough at Crowbank last year. We called to warn them and I was told that no other dog had been reported with it (but you would say that). It's quite distressing when your dog has this.

Hasn't put us off going back there though, these things happen.
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Lorna
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Joined: 24 Aug 2007
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Location: Cumbernauld

PostPosted: Mon Jul 20, 2009 12:43 pm    Post subject: Reply with quote

Has someone contacted the Dog warden or the council re this Kennels yet? The longer it goes on the more dogs can suffer. Although if people are going away on holiday they will find it difficult to make other kennel bookings.
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Jack
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Joined: 12 Aug 2008
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Location: Durham

PostPosted: Mon Jul 20, 2009 6:55 pm    Post subject: Reply with quote

Frankly I'd take one look at this thread and cancel my holiday - NO WAY would I put my pet in there having read all of this. NOT judging those that have but I'm sure you'd not return now you know all of this Crying or Very sad

If you are PAYING someone to CARE for your much loved pet that's EXACTLY what you expect them to do. I've seen precious little evidence the animals are receiving ANY care at all!!!

I urge you all, especially those who have had dogs in their care and have come out in such a state to report them to the Council licencing, pest control (I'll just BET they have issues with vermin too), RSPCA and anyone else you can think of.

So glad all your pets are home safe now & hopefully will recover quickly from the Kennel Cough.xxxxx
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